Testimonials

Testimonials

top of the line service exceptional customer service i highly recommend it A+
-Jose B

Our beloved red 2007 Pontiac G6 lives courtesy of Auto Stop Elite. We were afraid it was the end of the road for our vehicle and a quick and minor wiring repair was handled professionally buy Ben and his crew to keep our car alive. We also received a full inspection with a link in a text showing pictures of the vehicle to show its current condition in different areas. There are some other maintenance items that we were made aware of but this shop did not try to nickel and dime like many others do. They’re professionalism, efficiency and beautiful shop are just a few of the things that make this shop a step above the rest!!! Thanks Meredith and Ben for saving our car and keeping us from draining our savings account!
-Anna B

I have five cars among family and friends that I am responsible for servicing for 20+ years. I handle all basic maintenance and one level up but go to a mechanic if I don’t have the skill or tools. For me, an HONEST and QUALITY mechanic is gold and Auto Stop Elite and Ben, the owner, are FORT KNOX !
The mechanics at Elite will properly diagnose the problem(s) and get the job done right the first time. Ben takes time to discuss in detail w/ his customer the problem(s) and options of repair. More than once, Ben has told me I could wait X months / Y miles before a repair/replacement is necessary. I have seen Ben interact with his customers and he knows them personally; what they want; and their skill level. Ben has given me exact information on what needs to be done for a repair that I can perform. He knows some car owners like doing their own work; others don’t have the time or skill to work on their own cars.
I came to Elite last week for A/C problem that another shop could not fix after guess work repairs and over $500 spent. They then took shot gun approach and said I needed all major components of A/C system replaced. I found out Ben opened a new shop; discussed the symptoms and guess work performed. Ultimately, Ben diagnosed and fixed the problem correctly and saved me $1,100.
Aside from repairing the problem, they will do an overall inspection of the car for other issues and provide you detailed printout. There is never any pressure to get any work performed; just information. I appreciate the inspection b/c it informs me of potential safety issues in the cars that carry my family.

-John X

I dont post reviews but I felt it would be important for people who are looking for a good repair garage. I have searched for a garage I could trust, does a good work at a reasonable price. I took my Jeep to Auto Stop Elite in Sterling for them to fix a botched job from another garage. Ben and Brandon have a strong knowledge of vehicles and what work need to be done to get the job done right the first time. I explained my issues, they listened and advised me of several options. Ben inspected my jeep, showed me photos of what needed to be repaired and explained each step they would take. For every question I had for him, he had an immediate detailed answer for the cause and repair needed. We agreed on a plan of action and parts were ordered. When the parts arrived I dropped off the jeep. Ben called me several times to keep me informed of the progress. When I picked up the jeep, he explained all the work they did and showed me the old parts. I have been driving the jeep for a week and from the day i picked it up, there have been no issues. Ben was correct when he said they will fix it correct the first time. I trust their opinion, suggestions and i am happy with the cost of the repairs. I highly recommend Auto Stop Elite. Give them a call and talk to them over the phone or better yet, stop buy, hang out and look around. You will make this your place to get your car repaired.
-George R

Amazing place, they are friendly, detailed and caring, they are just the best ever!
-Amar A.

Ben and his crew are quick and very professional. You will only get the best advice and work from them. When I brought in my 2010 Audi S4 for its 55k mile service I had a rattling noise when I accelerated that I wanted them to check out. Not only did Ben call me back with in the time frame that he said he would, he explained how they took a stethoscope and found three probable areas that it might be coming from, sent me the pictures of each and then fix all three, problem solved.
I also had some wheels from a third party company that I ordered that I wanted to have installed by Ben. Instead of just slapping them on, he re-checked the balancing (They were supposed to be balanced from the company I ordered them from) and found that they were out of balance then re-balanced them for free. Then when the hub rings were the wrong size he suggested that I not put the wheels on without the rings because it could cause vibration and possibly cause them to fall off (even though the company I bought them from suggested that I could still install them without the rings and when I asked if it could cause vibration they said yes but it wasn’t a big deal). He held the wheels for me at his shop and told me to come in when I get the rings. Instead of just mounting them and telling me it was done he looked out for me and my car.
I highly suggest Auto Stop Elite for any work you need done on your car if you are looking for quality work with professionalism. You wont just get a mechanic that will tell you anything to get paid. This is an honest company. Plus they have a very clean and nice facility.

-Zack F

Excellent communication, friendly and clean atmosphere, high quality equipment ,and knowledgeable technicians.
As a car enthusiast who generally does his own work at home, I am extremely particular when it comes to bringing my vehicle to a shop. I was very impressed my experience at Auto Stop Elite. I had one particularly tricky problem to solve with a faulty sensor and the team at Auto Stop put in the time to re calibrate it and make my old sensor work, rather than just telling me I need a new one and billing me accordingly.
I was shown quickly around the facility and I was very impressed with the quality of all the equipment, and the level they went to with their renovation of the building they acquired. The waiting room is particularly nice.
I’m so glad to have found a shop that I will feel comfortable bringing my vehicles back to in the future.

-Stephen S

We were out shopping in Sterling Va when I noticed the tire light on my dash illuminated. We saw Auto Stop Elite from the road and pulled in to have them check our tire pressures before getting back on the highway. All four tires were inspected and sure enough one had picked up a nail. They had us repaired in no time and Ben even took me out to show me a power steering leak the technician noticed during their courtesy inspection. Everyone was incredibly friendly and kudos for a comfortable waiting area! I’ll be considering the 30 minute drive to Auto Stop Elite for my next maintenance interval.
-John A

This shop is amazing, they were kind and courteous, did I forget to mention very accommodating. I came in without an appointment and they helped me right away! They also showed me pictures of my vehicle via their paperless program. I will definitely recommend them to friends and family!
-Brandon B

The only shop I’ll take my 350z and my Skyline to and know that everything will be handled professionally and perfectly down to the smallest detail. This shop is quality and professionalism embodied.
-Michael C

I have never felt so comfortable and confident through my car repair process as I did with Auto Stop Elite! My car was having problems with the AC and I needed an inspection. Not only did I receive a text message detailing their findings about the overall health of my car, I also received explanations and pictures. They addressed the things that needed to be immediately tended to and laid out the things that I would need to do in the near future…things to keep my eye on. THE BEST PART…they picked my car up (instead of me having to bring it in) so I could stay home with my son. AMAZING!!!
-Alyson M


Every employee that I dealt with was extremely polite and competent. They sent an initial inspection report to my phone and followed it up with a call to ensure that I understood everything. They explained every billable event and made sure that I confirmed before moving forward. When I was walked into the service bays to see the faulty part, it was an immaculate work space. I’ll recommend this shop to friends and family, and will be returning the next time that I need service.
-Peter B

Ben, the owner, has set up THE premier auto repair and service facility in Northern Virginia. His knowledge base alone sets a standard that sets him above and beyond his peers in this industry! Each technician on staff shares this knowledge base and the result is excellent service for your vehicle and excellence in customer service!
I have followed Ben from his previous shop to Auto Shop Elite, he and his technicians are my “go to” source for anything automotive!
As a woman, I can trust the evaluation of anyone on staff to give me the best information on any car service issue they provide and know that if they can’t help me, they will tell me!
The shop is family friendly with a play area for children, a clean waiting area, wifi and they are dog friendly! Catering to the community with excellence in automotive care and customer service sets Auto Stop Elite in a true Elite position!
My most recent service was yesterday after my battery died. Brandon was able to get me in and handle the battery replacement (and oil change) with clear and concise feedback during the process, answering my questions and helping me understand what my best options were based on my needs!
Auto Stop Elite is the best.
Put their number in your phone.

-Mona W

Ben, the owner, is great! I took our family “fleet” to him for years at another place. Since he left, that place has gone down hill. I was looking for a new place for a simple oil change when I learned that Ben had just opened his own shop. Lucky me! I was one of his first customers during his soft opening.
The shop is brand new, high tech, clean and family friendly. The knowledgeable techs will check your car & text you with a detailed report. Yes, he will call you too, but this allows you to review and reply without interrupting you/the people around you. He will tell you what’s necessary and what can wait.
Besides the free coffee/snacks, they made me laugh and feel comfortable while waiting for my car. The location is behind the Costco in Sterling. It’s further for me, but I’m willing to go there for someone I trust.

-A.P.

Auto Stop Elite are top notch, trustworthy experts! The owners and employees are personable and highly knowledgeable. The waiting area is clean and welcoming and there is a playroom for children. The actual shop area is tidy and very organized. I am extremely impressed and will be taking my cars there when needed. A truly awesome experience!!
-Cathy G

I am very impressed with this auto shop. Customer service was out standing! The second I walked in I was greeted very pleasantly. The staff was helpful and patient with me as I asked questions about my car repair. There was a kids room that kept my wild children entertained‍‍, and it was nice to see a water bowl for Fido. Clean and well-kept Facility. They are very technologically advanced. I received a text with a link to review car repair and it included a pictureof the repair done. I also got to take advantage of the complimentary wifi. Highly recommend this place!
-Meredith H

This place is a godsend. Taking my cars to the stealership was like pulling teeth to get a clear cut estimate and information about what they were going to do to my car. Not here. I had the death wobble on my jeep. Ben and Brandon were able to able to identify and tell me every detail regarding the repair. I’ll never go anywhere else.
-Michael K

Auto Stop Elite is the only place I take my vehicles.
Top notch customer service.
Impressive technicians
Stop in and meet the owners Ben and Meredith, you’ll be glad you did.

-James O

My 2007 Pontiac was having major issues with shifting and stalling at stops. I took it to this facility where a repair was made with detailed information regarding the problem. In addition, they evaluated my cars general “health” and provided a detailed report indicating it’s current state and suggested preventative maintenance and a timeline to do it. Their customer service made me feel confident in the recommendations made and they saved my car. I see myself using them again for any future vehicle needs and would highly recommend this shop.
-Ken B

I had a wonderful experience at Auto Stop Elite. I live in Reston but am out that way by Costco all the time. Ben and Brandon couldn’t have been more welcoming. The technician did a great job on my car. Meredith came out to chat and offer water and snacks while I waited. The place is clean and efficient. I highly recommend Auto Stop Elite! Great job! I will be back.
-Jacqueline C

I have five cars among family and friends that I am responsible for servicing for 20+ years. I handle all basic maintenance and one level up but go to a mechanic if I don’t have the skill or tools. For me, an HONEST and QUALITY mechanic is gold and Auto Stop Elite and Ben, the owner, are FORT KNOX !
The mechanics at Elite will properly diagnose the problem(s) and get the job done right the first time. Ben takes time to discuss in detail w/ his customer the problem(s) and options of repair. More than once, Ben has told me I could wait X months / Y miles before a repair/replacement is necessary. I have seen Ben interact with his customers and he knows them personally; what they want; and their skill level. Ben has given me exact information on what needs to be done for a repair that I can perform. He knows some car owners like doing their own work; others don’t have the time or skill to work on their own cars.
I came to Elite last week for A/C problem that another shop could not fix after guess work repairs and over $500 spent. They then took shot gun approach and said I needed all major components of A/C system replaced. I found out Ben opened a new shop; discussed the symptoms and guess work performed. Ultimately, Ben diagnosed and fixed the problem correctly and saved me $1,100.
Aside from repairing the problem, they will do an overall inspection of the car for other issues and provide you detailed printout. There is never any pressure to get any work performed; just information. I appreciate the inspection b/c it informs me of potential safety issues in the cars that carry my family.

-Cara K

Amazing people, they took care of my car just like it is tier own car, saved me money and their customer service is outstanding
-Ammar A

I Live in Reston Virginia and a best friend of mine recommended this new automotive repair location, so I took my car without an appointment, they took care of it within a reasonable time , they provided me with the factory recommendation based on The mileage , I’ have been to many auto service locations in the past , !!! This is the one one I would recommend to my family. And friends
-Sutooda N

I’m in Arlington VA, but my cars get serviced and repaired at Auto Stop Elite because it’s the only shop I’ve received top-notch service, communication, and quality work every single time. More importantly, I take my vehicles here because I trust this business, and while spending money on repairs and service is never fun, I’ve never left feeling like I’ve spent more money than I needed to for my cars to run at their best and for my family to be safe.
-Tommy W

Bear with me, I’m not one to be long winded, BUT the service, attention to detail, HONESTY, and keeping me in the loop every step of the way……is not something I will soon forget. I’ve been driving for 20 years (yes I’m 36) and have yet to find an automotive repair shop that I’ve felt completely confident in my vehicle not only getting the best work done, but I haven’t been swindled in the process. My knowledge of cars covers the basics: brakes, exhaust, air filters, etc. The funny thing is, the aforementioned sentence isn’t even remotely accurate……one of the things my truck needed was brake work. I received a quote from a well known shop in the area for an astronomical amount of money. They said I needed calipers, rotors, pads, fluid, new lines, and a few other things that I ALMOST took hook…..line…..and yes, sinker……as gospel. Something just wasn’t sitting right with me, so I said “why not try out a new shop, get a second quote….” BEST DECISION I EVER MADE. Ben called me up, talked me through each and everything that was wrong (and not wrong) with my brakes, and essentially gave me a wealth of knowledge of how brakes work. We were on the phone for 28 minutes. When you have felt hoodwinked over and over throughout the years, I just cannot tell you how much that meant to me. And the kicker, he didn’t spend 28 minutes telling me what I NEEDED done, but what was necessary and things to lookout for with my rear brakes. He could have easily taken advantage of me, but he took time out of his day to deliver the one thing that’s been lacking in 99% of my previous car repairs……honesty and establishing trust. That speaks volumes to not only the kind of man he is, but how he wants his shop to be set apart from the competition.
I also needed a fairly large repair done deep within my engine. Again, Ben talked me through what each piece did and essentially allayed any concerns I had of putting out money for a truck that’s 10 years old.
So what’s the verdict? I’m at a loss for words. I’ve had my truck back for a week and it’s never driven this well. I would generally fill up my gas tank and it would say I have a range of about 360 miles. I filled up my tank and look at the display and it says 414 miles. I spoke to Ben and as nonchalantly as can be he tells me “yeah, I think the parts in your engine were worn out.” He’s cool, calm, collected, as sharp as they come, and the most honest and caring automotive owner I’ve ever crossed paths with.
I’ll be a loyal customer for life. Many thanks!!!

-Kent S

Ben and his team did an incredible job working on my cars. They are knowledgeable and helpful along with very nice and friendly. I recommend Auto Stop Elite for anything involving cars.
-Colin S