Customer Care Program

REWARDS CARD FEATURES

  • Reward Dollars: With every service, earn a percentage of your invoiced amount added to your Rewards Card to use towards future services.
  • Community Outreach / Charitable Giving: You may donate a portion of your Reward Dollars to local and national charities. Watch your email for your opportunity to donate.
  • Reminder Program: Receive customized scheduled maintenance reminders and oil change reminders.
  • Referral Program: Pass out your Referral Cards and earn dollars toward future visits when a new customer you referred comes in for service.
  • Earn Free Oil Changes: Ask us how.
  • Membership is FREE: Look for more benefits and special offers in the mail or by email.

24-HOUR ROADSIDE ASSISTANCE

To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency. Read the back of your Customer Care brochure for instructions, terms and conditions.

  • Towing
  • Emergency fluid delivery
  • Lock-out
  • Jump start
  • Flat Tire Assistance

ROADSIDE ASSISTANCE INSTRUCTIONS

Call the Roadside Assistance phone number on your Auto Stop Elite Rewards Card. You will be instructed to enter your 8-digit Pin Number located on the back of your Rewards Card. If you are within 25 miles of Auto Stop Elite, you must instruct the Tow Truck operator to bring your vehicle to our location.

ROADSIDE ASSISTANCE TERMS & CONDITIONS

Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Auto Stop Elite and spend $25 or more.